As a business owner, you need to be able to easily source commercial appliance repair professionals when you need them. Unlike with appliances in your home where you can delay a day or two before you fix them, you need to fix the appliances in your commercial business as soon as possible to keep your customers happy and reduce losses.
Depending on your business, repair professionals can help your business in different ways. Some of these ways include:
Bars and pubs
To serve your customers properly, you need glasses, and when you don’t have clean glasses for the customers to use, you have no business. You also need fridges, ice coolers, and freezers working at all times for you to serve refreshing beverages.
If you have a problem with any of the appliances, you should contact a repair professional as soon as possible to fix the problem.
Restaurants
As a business owner in the food industry, you are reliant on your appliances running in top condition at all times. If your fridge or freezer has broken down, you have wasted stock. If the dishwasher is not working, the staff are forced to clean the dishes manually, which can stretch them too far, and when the ovens aren’t working, they can decimate your menu.
A commercial repair professional will visit your establishment, inspect your appliance, and fix the prevailing problems.
Dry cleaners
When your washing machines and tumble dryers are malfunctioning, no work can be done, and when you decide to work with them, you risk tearing at your customer’s clothing. The repair professionals will help you diagnose the washing machines, tumble dryers and washer dryers and fix the problems they are having.
What should you consider when hiring the repair professional?
You know the repair technician is vital for your business, but what should you consider when hiring for you to hire the right one?
Certifications and licenses
You don’t want a quack to work on your appliances, do you? To ensure you are working with a professional who abides by the federal and state laws, ensure you hire a certified professional.
You should note that some contractors will try to fake the certifications, so take your time to ascertain the certifications are genuine. You also should ensure the contractor is licensed to work in your local area. Avoid working with an unlicensed technician as they might not be qualified to provide the services.
Customer service
How do the contractors treat you? Do they make you feel special? When you call them, do they respond to your calls fast? And when you leave a voice message, how soon do they reach back? These are some of the things you should look out for to determine whether you will have a smooth ride with the technician.
If you are like other business owners, you hate hiring a new contractor for every problem that crops up—you want to use the same technician for all appliance problems so that you will be working with them for a long time.
Due to this, you want to work with a technician with a likable personality.
Professionalism
Some contractors have the impression they are tradesmen, so they don’t put a lot of effort into maintaining professionalism when they are dealing with their clients. So when you contact them and ask them when they will come to repair your appliance, they give a vague answer such as, they will arrive anywhere between 10 A.M and 4 P.M.
Others will show up much later than agreed and don’t even come with the proper tools, so they waste time trying to complete the work with the wrong tools. You don’t want this.
You want to work with a professional company that treats its customers with respect. You can tell this from the conversations you have with the company before you begin working with them. You want a technician who talks professionally and gives clear timeframes of when and how they will accomplish the work.
Repair cost
Before you decide to work with a given company, get quotations from different companies. While at it, avoid extremely cheap companies as they will provide you with a cheap service. At the same time, avoid an appliance repair Alexandria company charging you exorbitant prices as it will most likely be ripping you off. Take time to find a company that gives you an excellent service at an affordable price.
